eMarkaz.com, Help Desk, Contact Us

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First time users
- Placing Your First Order
- Making Changes to Your Order
- Changing Payment method
- Canceling an Order
- Tracking an Order

Your Account
- Creating an Account
- my eMarkaz
- Lost Password

Who we are ?
- Company Info.
- UrduPoint Sites

Security & Privacy
- Security Guarantee
- Privacy Policy

Refunds
- Refund Policy

Payment Options
- Payment Options
- Special Discounts on offline payments
- Changing Payment method

Shipments
- Shipping Policy
- Shipping Charges
- Save 50% on books shipping worldwide.

Customer Support

Online Feedback

Complaints

Testimonial

Contact Methods

Suggest Products

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Sell your branded products on eMarkaz.

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How to contact eMarkaz?

Following is the contact information for UrduPoint Network. Please check out our Help Section for answers to most commonly asked questions. If you can't find the information you need in our Help pages, or you want to leave feedback, you can contact us by sending an e-mail or calling our customer service team.

We'll be happy to assist you!.
In order for us to effectively respond to all inquiries, you must include your complete email address and a telephone number where you can be reached during the normal business hours in all correspondence.

Not receiving replies from eMarkaz?
If you've tried to contact us in the past but didn't receive a reply, your ISP or e-mail program may be blocking e-mails from eMarkaz.com. Try consulting your e-mail program's help pages to find out how to change or remove the settings that filter or block e-mails. It may also be worth contacting your Internet Service Provider or System Administrator to ask them why.
To avoid this issue please always contact us by submitting a support ticket online. more

< at eMarkaz, WE CARE >
We Care

Support Ticket (recommended)
In order to provide our regular and new customers quick and efficient support we highly recommend to open a support ticket by filling the form online.

Click here to contact us by submitting a support ticket.

Telephonic Support

Pakistan
042-578 0028 - 578 1028

USA / Canada
+1-408-426-59 69 (11:00 to 18:00 PST)

UK / Europe
+44-20-7871-29 69 (11:00 to 18:00 PST)

Country Sales Manager (Pakistan)
Mr. Ali Chaudhry

Sales Managers
Mr. Ijaz - 92 - 300 - 49 66 867 (Central)
Mr. Shahid - 92 - 300 - 444 33 58 (Lahore)
Mr. Danish - 92 - 333 - 456 00 23 (Lahore)
Mr. Faizan - 92 - 300 - 805 50 58 (Lahore)
Mr. Murtaza - 92 - 300 -218 07 96 (Only for Karachi orders)

Business Hours

11:00 to 23:00 PST
Monday to Saturday
(except public holidays)

Email Us

In order to provide our regular and new customers quick and efficient support we highly recommend to open a support ticket by filling the form online.

We reply to all emails as well, however email providers treat our emails as bulk/spam, which cause delay and inconvenience to our valued customers.

Support Ticket

Click here

General Inquires

Sales / Billing

Marketing / Proposals

Complaints &
suggestions

Export & Bulk Queries

24 hrs Fax

Pakistan	92-42-578 1028
USA	1-206-238-0397
U.K.	44-870-138-9328
Canada	1-514-379-0943
Hong Kong	852-301-53447
Germany	49-8121-900-008694
Nederland	31-84-730-0779

Offices Locations

eMarkaz - an UrduPoint LLC company

Hong Kong (Head Office)
UrduPoint (Pvt.) LTD.
P.O. Box 708, Tsuan Wan NT. HK

Pakistan (Shipment Office)
UrduPoint News Network Pvt. LTD
3rd Floor, Ashrafi Towers.
Liberty Market. Gulberg III. Lahore. PK

USA
UrduPoint LLC.
3484 Angelina Dr
Santa Clara, CA. USA

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